Insurance Claims

Insurance Claims

Accidents can happen at any time and our commitment to claims excellence means around-the-clock service when an emergency occurs. Our team understands how important it is for you to have your insurance claim dealt with in a prompt and professional manner. Following the proper steps when a insurance claim occurs may help minimize the loss and save you time and money.

Insurance Claims Contact

Outside Business Hours contact:

Emergency Claims Line – 866-358-5571

Brandon, Wawanesa, Virden Locations:

Business Hours contact us at 204-729-4949
or toll-free 866-277-4949

MPI Auto Insurance Claims 1-800-665-2410

Carberry, Shilo Locations:

Business Hours contact us at 204-834-2110
or toll-free 866-277-4949

MPI Auto Insurance Claims 1-800-665-2410

What else can you do? Property Tips

 

  • Take steps to protect property and minimize any further damage
  • Contact a local restoration company if immediate assistance is required
  • If emergency personnel are present, obtain name, phone # and report #
  • Do not dispose of damaged/salvaged property
  • Collect information to verify the value of damaged property
  • For water losses, turn off the water source
  • Obtain estimates for repair or replacement
  • Where practical, take photos of the damage
Guild Insurance Home Insurance

Liability Tips

 

  • Immediately report any incident involving injury to others or damage to their property, even if it seems unlikely to become a claim.
  • Completion of a Claim/Incident Report will help with the details of the event. Report may be submitted by email or fax at 204-728-1515.
  • Comfort the victim
  • If required, call for medical assistance
  • Eliminate the hazardous situation
  • Obtain witness names and contact information
  • Where practical, take photo/video evidence of the accident scene
  • Do not enter into correspondence with claimants or their representatives
Claims info Guild/HMS Insurance Group

General Tips

 

  • Be pro-active and minimize the extent of any loss
  • Never admit liability for any accident
  • When speaking to emergency personnel obtain names, phone numbers and
    report numbers
  • Complete the claim or incident report at the earliest opportunity while details of the event are fresh in your mind
  • Fax or Email the report to Guild Insurance Brokers and HMS Insurance immediately
  • Where practical, take photo/video evidence of the accident scene
Providing general tips Guild/HMS Insurance Group

Questions?

Our team of insurance professionals are always here to help find the right insurance for you. Send us an email, check out “The Blog”, or give us a call to chat with one of our professionals.